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Quitting Time

Here are the questions filed under this category. To read Ken's advice on any item, click on the link "Read Ken's Answer."


I just started working for a new company in inside sales. They hired 4 people when I was hired. In a month and a half, not one of us has made a sale. We make 60 to 80 outbound calls a day. The employees who have been working here for a while take the incoming calls, and that is the only way the salespeople are making sales. We are supposed to get these calls too, but we won't get them. People are unfriendly here, and we all feel we should find other jobs. What do you think we should do?
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I am employed by a major financial services corporation that has six local branches. I was recently overlooked for the manager position at my office. A form letter I received indicated that a candidate with "more credentials" had been hired. I was told to work hard toward this position and learn from the new manager. However, her experience and knowledge are a fraction of mine. Is it time to move on?
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I have worked at this company for 26 years, and I don't want to work here any more. I went on vacation for two weeks, and when I got back my boss said if one of the secretaries makes any mistakes, just correct them and do not let her know. He wants her to think she is perfect. This is just one example of many, and I feel I no longer fit. Should I stay and ignore it or move on?
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When I disagreed with my boss in the past, he would persist until I backed off. As long as I agree with him, we work well together. Now I hear myself saying things I don't even believe just to stay in his good graces. I am in mid-career, and I am wondering if this is what I want to be doing. Any suggestions?
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I am an over 50-year-old woman, and my boss is an alcoholic. Some days he can be normal, but on most days he yells, screams, and curses at me for no reason. I am scared to death of him. I have been on the job for over two years, but I cannot tolerate his behavior any more. I have sent out resumes and received no replies. I am discouraged. What can you suggest?
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I work for two very unorganized supervisors who expect me to come running when they lose something. When other supervisors ask me to do work that should be done by their secretary, my supervisors tell them that it is okay for me to do it. They tell me they do this because I am so good. I have spoken to their superior, but to no avail. I was contacted by a large firm for more money and where I would report to one person. Where do I go from here?
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During a job interview, I was promised all sorts of things that have never materialized. I have continued to ask for them since I accepted the job, but management just ignores my requests. Do you have ideas about why companies lie and what I should do?
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I have been really overworked here. Whenever someone quits or gets fired, I have to assist in taking over that person's job. If I comment that I need more help, management just gives me more work. I am quitting and there are two other people here who are afraid their workload will increase when I leave. What advice should I give them?
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The assistant to the chairman of a company complained to our company president that I had not returned any of her calls. Our president played her message and told me that he is about to fire me for not returning her calls. But I did return her calls through another individual, just as I was instructed to do. Anyway, I resigned. I am just curious on your thoughts on his action to terminate an employee over a phone call.
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I hired a manager for one of our financial areas six months ago, and since he has been here, turnover in that area has gone way up. I know he is strict, and I am concerned that he may be too strong and aggressive for our employees. What's the best way to deal with him and the turnover situation?
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About a year ago, the company president's assistant was fired because she would yell back when being screamed at and cussed at by him. I schedule his meetings, and I too get yelled at and cussed at. If he makes mistakes, he yells at me. We are a small office and there is no human resources professional. What do I do?
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The woman I report to, a vice president, is one of the cruelest people I have ever met! I am one of two managers who report to her, and she constantly belittles both of us in public, and she will literally attack over trifling matters. We have gone to senior management and to the Director of Human Resources, but to no avail. She and the HR Director are close personal friends, so that made things even worse. I am looking for another job, but I would like to know what to do in the interim.
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I work for a law firm and have to deal with a bipolar attorney who changes moods and is just plain difficult. He likes to be in control and will not let others work as a team. I have lost all respect for him. Is changing jobs the right thing to do?
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I used to enjoy working here, but the company recently overhauled my department and fired some of our best employees. The new director hired a group of her friends as replacements. The new people dislike those of us from the former regime, and they have no experience in this field. The HR manager said that if I cannot follow the new lead, I should move on. Is it time to move on?
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A year ago, my boss hired "Joe" to help me with my workload. Joe gets along well with the boss, but everyone else in the office is afraid of him. He has a violent temper and swears constantly. When someone talks nicely to him, he'll make a violent threat like, "How about I smash your head in with a sledgehammer?" I told my boss that we don't feel safe with Joe working here, but he refuses to do anything. In fact, he thinks the whole situation is funny. Should I search for a job elsewhere before Joe gets totally out of hand?
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I have been working for this company for 12 years, and it was recently sold. The new owner was introduced at our year-end meeting, and I did not like what he said or the way he said it. His tone was condescending and even threatening. Some of my co-workers are already talking about leaving. How do you know when it is time to leave?
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I work in medical research and my problem is that when any of us make discoveries, our supervisor takes our words and turns them into his own without ever giving credit where it is due. He has privately admitted doing this. I pointed out the problem to our mutual boss, but it doesn't seem to make any difference. Any suggestions?
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I am at my wit's end. I have never worked so hard in my life, never put in so many hours, and never been so frustrated on the job. I feel like I am unappreciated by management, getting nowhere, and on one big treadmill. I'm ready to leave, but the thought of a change is a little scary to me. Do you have any suggestions?
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I report to one of several managers-on-duty, and she yells at me and insists I do everything her way. Her boss, the general manager, gives me totally different directions. If I do what the general manager says, the manager-on-duty yells. My supervisor decided to quit because of the manager-on-duty. How do I deal with her?
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Our manager is a tyrant. She yells and screams at most of us, makes unreasonable demands, and generally treats us poorly. The turnover in our department is the highest in the company. We have gone to senior management and told them about this, but they do not seem to care. Is there anything else we should be doing?
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The owner of the company where I work recently hired his daughter as office manager. Granted she has the training and experience to do the job, she is picky, insulting, and never says thanks, but the owner feels she can do no wrong. Are we stuck?
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I quit my job without giving notice because of some grievances and unfair treatment from my boss. How can this affect my last pay and also my work history?
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A good friend of mine works in the back office of a small medical practice. She feels picked on by the doctor and the receptionist. The receptionist complains constantly, and the doctor allows himself to be drawn into her gossip about the back office staff. I've told my friend that she should find an office where there are more employees because what she is experiencing is typical of small medical offices. What do you think?
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Our supervisor is a nasty and critical person, the manager over her is just as bad, and they both are especially mean to me. I am friendly with my fellow employees, and they have all noticed that I am picked on and blamed more than anyone else. I don't know what to do.
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I work in a very disorganized office. Everything is a last minute emergency. On one project, the boss asked several people to do the same job, and I spent two days on a project that had been assigned to someone else. My manager said we just need to get used to it. The turnover rate is extremely high, with many people leaving in disgust. Their complaints never make it past middle management. Is there any hope, or should I just jump ship?
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Over a recent holiday weekend, according to my manager, I missed several pages. I assured him that my pager is always on and I would never ignore a page. He cursed at me and called me a liar. Meanwhile, he is notorious for ignoring pages, voicemail, and company e-mail. He has lied and threatened us with termination, and I've been told that his behavior is typical for this company. What should I do?
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I am employed at a very reputable company as an administrative coordinator. Up until recently, I enjoyed my job immensely. However, my new boss is extremely demanding, every voice mail message is urgent, and she often produces last-minute assignments. I was astonished when she called me into the office and said that if I can't keep up with the pace, maybe I should look for another position in the company. I'm not sure how to handle this situation.
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My new supervisor is rude, abusive, and intimidated by my previous professional experience and technical knowledge. Although I previously received excellent yearly assessments, he has given me several verbal and written warnings within the first three weeks of reporting to him. I have begun searching for a new position, but I am concerned over what this supervisor will say about me in a reference check, and I fear a backlash from him if I do not obtain the new position. My previous management contacts have moved to other organizations. How do I approach this situation?
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I am the manager of the accounting department at a large title insurance company. There is a title officer who has a history of angry outbursts, mistreatment of assistants, and verbal abuse of co-workers, regardless of warnings from upper management. He claims that people are yelling at him, so he yells at us. His behavior is abusive and against all company policies and harassment laws. I need some advice.
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There is a new position being created in the insurance agency where I work, and I am the most qualified person to get it. The problem is that the owner's daughter wants it. If I don't get it, I will quit. Is this worth mentioning, or should I just let management make their decision and go from there?
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After doing some salary research, I feel that I am considerably underpaid. I like my current job, but if I look for another job, is it wise to say to the interviewer that I need to obtain a higher salary? Also, my current boss once told me to tell her if I'm ever looking for another job. Should I actually tell her?
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I joined this company a few weeks ago, and the two people who interviewed me just announced they are leaving. One is my direct supervisor, and the other is one of the key people in the department. I interpret this as a bad sign, and I am wondering what you suggest.
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We have two co-workers who have a bad attitude. They are loud, sarcastic, and sound like they are always mad at you. They look for something wrong, and they usually target people who are new on the job. I have to deal with them every morning. I have talked to my supervisor and manager about them, and they speak to these individuals, but after a few days they are back to their threatening ways. What can you suggest?
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When one of the people in my department made a huge mistake on a project, I screamed at him. He went to my boss and I was formally reprimanded. The problem is that when I make a mistake, my boss yells his head off at me, and he's not the only one around here who yells. Does this sound fair and what should I do?
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Management at this company fires some employees for committing an error, and yet keeps others who commit the same infraction. One employee used profanity and racial slurs toward another employee, and several people witnessed this. Management continues to defend this employee and deny that anything happened. Many loyal employees are looking for employment elsewhere due to the company management. Who has the problem and what can be done?
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My boss made condescending and patronizing statements which escalated to yelling and screaming, which escalated to kicking boxes out the door and punching them. The boss said that employers can treat employees any way they want and employee relations have nothing to do with it. I quit the next day. I don't know about you or anybody else, but I certainly did not want to stay in that kind of environment.
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I just joined this company and I cannot believe how many people are quitting. Three people in my department just left, as did my manager and the person who first interviewed me. I have never seen anything like this, and I am wondering if I should think about jumping ship too. What do you think?
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I've been with this company for about a year, and I enjoy most of the work. My problem is that the people I work with talk about work and nothing else. Some humor or casual conversation would be nice, but it doesn't happen. This place is no fun, and I am wondering if that is enough reason to leave.
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I will be giving two weeks' notice to leave after the first of the year. The problem is that our manager insists on exit interviews, and I have heard from others that the session is stressful and filled with harsh questions and insulting comments. I don't know if I should just sit there, fight back, or try to avoid the interview altogether.
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I work in a family business, and, along with several family members, I am in a managerial position. We recently had a discussion about aligning an important part of our business with a company that I do not like. Several people in our industry have told me about negative experiences with that company, and I mentioned this in our last meeting. As usual, my comments were ignored, and, as the youngest family member in the business, I was treated as "the baby." What steps should I take?
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At a meeting with our manager and two members of senior management, our manager answered a question but was not very clear. When one of the senior managers asked several of us for elaboration, I provided it. Afterwards, my manager said thanks for making him look bad. Now he is very aloof. What can I do?
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This used to be a wonderful company until the new owners took over. Their management style is harsh, controlling, and cheap. Many of my co-workers have bailed out, and I am thinking of leaving too. But, I have invested many years here and it is hard for me to think about going to a new company. Is there a way to demonstrate to the new owners that they are destroying the business?
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I have applied for a supervisor's position four times, and each time I was denied based on a "predictive tool." This tool gave a report that stated I was unmotivated, have no competitive drive or initiative, and need close supervision at all times. These findings are in direct contrast to my performance reviews during the one-and-one-half years I have worked here. I asked the H.R. manager for more information on the "tool," but he never came through. What is my next step?
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A few months ago, the owner's son was placed in my department. His performance in the beginning was satisfactory, but it has taken a nosedive lately. I want to discipline him, although I am somewhat hesitant because of his family connection. Do you have any suggestions?
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My manager is forever telling me what I should not have done. When I explain why I acted a certain way, he says he is tired of my excuses. This happens over and over. How do I get out of this cycle?
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I had a healthy disagreement with the owner's son. He is a difficult person who comes in whenever he wants and then issues orders. I told him why something could not be done his way, and he barked at me and I barked back. I'm sure he told his father. Should I say something or let it go? This kid has troubles with just about everyone here.
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My manager criticizes just about everything I do. If I make a comment at a meeting, he either ignores it or insults me. If someone else makes a similar comment, he is all ears. I don't know why he is so upset with me, and he refuses to meet with me. What do you suggest?
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I have a government contract job, and my boss is planning on retiring sometime between now and early next year. I do not get along with the person who will be put in his place. Should I wait to see what happens after he leaves, or should I start putting out my resume now? We have not had a raise for three years.
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I get most of my assignments from my manager, but there is another manager at his senior level who also gives me projects and tasks. Although my manager is satisfied with my work, the other manager is never happy with it, and his communications are insulting and degrading. Most of the time, he is flat-out wrong. When I show him I am right, he ignores me. I've told my manager and he does nothing about it. How should I handle this?
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I am fairly new here, and my job is okay, but people here seem to take pleasure when others fail. They are always looking for ways to make themselves look better in the eyes of management, and make others look worse. I am very uncomfortable with all of this. What's the best thing to do?
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My manager gives me very vague instructions on projects, and he is never around for the clarification. He ignores my phone calls, and if I send him an email, he responds by implying that his instructions are clear and obvious to anyone with a brain. What can I do with a manager like this?
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My boss runs hot and cold, and it is impossible to know how he is going to act when we meet with him. He can be abusive, and he can be charming and friendly. Just when you think you have won him over, he can be your worst enemy later that day. How do you deal with someone like this?
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I have been with this company for five years, and I was just denied a promotion that went to an employee with one year of experience. When I complained to my manager, he told me I had not shown enough growth, while the person who was promoted did. Should I start looking for another job?
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I left my previous employer two years ago because my work was within my area of expertise, but not in my area of interest. My current job started out with work that I enjoy, but now most of my assignments are just like the awful assignments on my previous job. This company emphasizes being a team player, and if I say anything, I could create problems for myself. What should I do?
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I was at a meeting with several other managers today and the senior manager running the meeting attacked one of the others because of a very minor mistake. As the meeting was closing, I mentioned a point that needed further discussion, and he jumped at me and told me I was wrong and declared the meeting over. How do you deal with someone like this?
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I recently started a new position, and the division head is a jerk. I have already seen two employees quit because of her, and I was told that morale is low and turnover is high because of her. I was also told she produces outstanding results, and that is why the company keeps her. Some employees have even adopted her style. This week I experienced her overly demanding style, and I donít think I can last here. What do you suggest?
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My company is filled with people who yell and scream. If you donít yell, you are seen as weak or uncertain about what you are saying. I donít like working this way, and I am trying to stay calm and get people to stop yelling. I have been getting headaches almost every day, and I wonder if itís worth it. What do you think?
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We have a very good employee, but every time something does not go his way, he threatens to quit. We have been bending over to meet his needs, but now there is some resentment building toward him, not only from managers but from some of his fellow employees too. How do you deal with an employee like this?
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A friend at work and I discussed some problems I was having on a particular assingment. Afterwards, he tood what I said and went to our boss. Without any notification, our boss took the assignment from me and gave it to my friend, and neither one informed me. I heard about the change from another co-worker. I am very upset. What should I do?
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For the past three years, I have been working hard at a university as a Game Day Manager. Recently my supervisor was let go, and I applied for the position. There were over 100 applicants, and the person who was hired was a friend of one of the managers. I was just as qualified, and I am frustrated that no consideration was given to my hard work and that thereís no way to advance here. What do you suggest?
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My boss has recently put me on an action plan to assist me in sales improvement. When I don't make sakes, she calls me into her office at odd times (esp. when I'm very busy), then puts hard pressure in me by saying that I'm on the "chopping block." She recently told me that I need a "fire under my ass." Today she told me that everywhere I go there is drama and blamed me for the internet malfunction when it was CLEARLY NOT my fault. Then she told me to go and pick up food for our entire office with her credit card and never offered me any food but expected me to drive and pick it up. She wrote me up for tailgating someone out of the garage saying she's "never had an employee like this." She told me that I can't fax documents any longer because of the internet, and one of my favorites is that she doesn't allow me to have my office door closed at all--- not even when I'm on a conference call. Oh yeah... She also told me that another employee has had complaints about her and that's she's "crazy or probably going through menopause." I want to notify HR, but I'm so afraid. She warned me that if I don't back her up or go against her I will regret it. What should I do?
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