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Letters

Here are the questions filed under this category. To read Ken's advice on any item, click on the link "Read Ken's Answer."


I am a supervisor and I just learned that three employees in my department wrote a letter to my boss complaining about me. My boss called me in and said that he is disappointed in me as a leader. I feel the employees were wrong in what they did and what they said about me, and I tried to explain this to my boss. What do you suggest I do?
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I manage a department of twelve people, and three of them wrote a letter to my manager saying I insist on having everything done my way. That is not true, but my manager believed everything they wrote and came down hard on me. What should I do?
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I deal with several different departments, and there is one department head who contacts my manager after I meet with him and completely misquotes me. This leads to major problems with my boss, and he has told me that the promises I make are creating problems for him, but I never promised anything. How do I get this department head to stop creating these problems for me?
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