Get advice on how to deal with jerks at work Check out the book 'Jerks At Work' and other titles by Ken Lloyd Ph.D. Return to the JerksAtWork.com homepage Learn more about Ken Lloyd, Ph.D. Submit a question to Ken Lloyd, Ph.D.
 

You asked, Ken answers ...

This item is filed under these categories:
Fairness Feedback

We have a skilled employee who keeps complaining that she is not being treated fairly. We have asked for examples, and she presents nothing but contrived instances that do not point to unfair treatment at all. We have looked into the matter seriously and believe that she is wrong, but she won't let up. We don't know how to deal with her. What can you suggest?



When employees complain about issues of fairness, it is only fair to investigate such claims thoroughly and promptly. If you have truly found that they are unfounded, the next step is to provide the employee with clear and factual feedback on the matter.

When it comes to fairness, she needs to see that she is being unfair to herself.

By focusing on perceived issues of inequitable treatment, she is interfering with her own productivity, credibility, and overall effectiveness. This behavior will actually limit her opportunities for growth, achievement, recognition, and advancement.

It is important for her to understand that you are interested in correcting instances of unfairness where they exist, and you are still interested in her inputs on this matter. She also needs to see that somewhere along the way, she lost sight of some of her job priorities, and now it is time for her to focus on getting the job done. If unfounded matters continue to distract her, whether artificial claims of inequity or anything else, she should be advised that such behavior is not fair to the department and will subject her to fairly serious consequences.




Comment on this item

Your name (optional)
If you leave this blank, we'll list you as "Website visitor"


Your comments
Please keep your comments focused on the topic. Thanks!