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Safety Change Stress

I am the manager of the business office, and for some reason, there has been a rash of accidents lately. This is not a dangerous place, but people are tripping, spilling things, and cutting themselves far too often. What do you suggest?



Accidents in your office have increased "for some reason," and you need to find out what it is. With a change in the rate of accidents, one key question is to ask what else has changed? Accidents at work are often linked to stress, and they can be related to any number of work-related factors, including supervisory style, assignments, working conditions, substance abuse, and much more. On a Freudian level, could there be anything going on that may be unconsciously causing the employees to try to disrupt the department?

Carefully review each accident and interview all of the employees who have been involved in them. You can meet with the employees individually and in groups not only to discuss the accidents, but also to develop some strategies to help make the workplace safer.

Companies with the lowest accident rates tend to have highly visible and ongoing programs that encourage the employees to work safely. This is generally accomplished through a combination of meetings, informal discussions, committees, newsletters, and incentives, all of which help to keep safety on the employees' minds.

It is no accident that companies with the best safety records emphasize safety constantly and place it high on the list of factors that they use to evaluate managerial effectiveness.





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