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Know It All's Communication New Hires

I have been with this company for a few weeks, and I have figured out the main problems and how to fix them. There are about 20 in all, and I would like to go over each with my manager, but I am not sure of the best way to do this. What can you suggest?

When a relatively new employee plops down in front of his or her manager and goes through a litany of problems and fixes, the managerial response is not typically warm and fuzzy.

If you go in as the all-knowing employee, you are likely to generate resistance and defensiveness from your manager, and this will short-circuit any of your ideas that may in fact be helpful. The first question to ask yourself is the same question that your manager will want answered: Would it make more sense for you to take some time and make sure you really understand what is going on here?

If you feel that you truly have a handle on the ways to improve the company, your best approach to management is to present questions, not answers. Some of the most brilliant people demonstrate their insights by the questions they ask, rather than by the answers they provide. By approaching your manager with questions, you can demonstrate your understanding of the operation, while making it easier for your manager to truly listen to you and think about what you are saying. This approach can lead to an open discussion and even some positive changes. Without question, there is virtually no way that this will happen if you simply unload 20 solutions.

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