Get advice on how to deal with jerks at work Check out the book 'Jerks At Work' and other titles by Ken Lloyd Ph.D. Return to the homepage Learn more about Ken Lloyd, Ph.D. Submit a question to Ken Lloyd, Ph.D.

You asked, Ken answers ...

This item is filed under these categories:
Mentors and Mentoring Orientation Training and Education Hiring Expectations Screening Applicants

We have been looking for a manager in our credit department, and we put together a list of requirements for this position. We interviewed some strong candidates, but the senior vice president over our group brought in his own candidate and insisted we hire her. She is not qualified at all. I am very busy, but I am supposed to train her. I think it is a waste of time because she is going to fail anyhow. What should I do?

Your senior vice president has handpicked an unqualified individual to be credit manager, while providing no credit to you or your associates for any of your planning or work in this process. When senior managers make these types of decisions, they contribute to dissatisfaction, distrust, dissent, turnover, and rumors.

Nonetheless, the reality is that this person is coming on board and needs to be trained. If you approach her with the expectation that she is going to fail, your actions increase the likelihood of such a failure. As her teacher, it is critical for you to approach her with an open mind and the expectation that she is capable of success on this job.

At the same time, it is possible that the senior vice president has somehow identified a high-potential individual whose managerial skills will transfer well into this position, even if her technical skills are thin at this point. Either way, you will soon find out how much credit to extend to the senior vice president for his role in this process.

Comment on this item

Your name (optional)
If you leave this blank, we'll list you as "Website visitor"

Your comments
Please keep your comments focused on the topic. Thanks!