";
}
function display_page_content($this_view)
{
switch ($this_view)
{
case "about":
// ABOUT KEN
echo "
About Ken Lloyd, Ph.D.
Ken Lloyd, Ph.D., is a nationally-recognized Southern California management consultant, author, and public speaker. His weekly workplace advice column ran for more than 20 years in numerous newspapers and in their online editions, and for ten of those years, his column was syndicated by the New York Times Syndicate. His column continues to run and is widely read on his website, JerksAtWork.com.
Over the years, Dr. Lloyd taught numerous M.B.A. classes on Communication, Leadership, and Organizational Behavior at The Anderson School at U.C.L.A. He has consulted for numerous organizations across the U.S. and Canada, and he has lectured at many universities. He has been a guest speaker at numerous company meetings, conferences, and business gatherings. He also served as Vice President of Employee Planning and Development for more than 18 years at the largest manufacturer of medical apparel in the world. He has appeared on Good Morning America, CNN, Morning Edition on NPR, plus frequent appearances on KABC, KTLA, and Fox Morning News \"Ask the Expert\" segments. He is a graduate of U.C. Berkeley, and he received his M.S. and Ph.D. with a specialty in Organizational Behavior from U.C.L.A. He is a member of the American Psychological Association and the Society for Industrial and Organizational Psychology.
Dr. Lloyd has authored and co-authored several successful books. He co-authored a workplace wellness book with his daughter, Stacey Laura Lloyd, Is Your Job Making You Fat? How to Lose the Office 15…and More! (Skyhorse Press, 2017). He is the author of Office Idiots: What do Do When Your Workplace is a Jerkplace (Career Press, 2013), as well as the widely acclaimed, Performance Appraisals and Phrases for Dummies (Wiley: For Dummies, September, 2009). He is also the author of Jerks at Work: How to Deal with People Problems and Problem People (Career Press, 1999; revised edition, 2006), 151 Quick Ideas to Recognize and Reward Employees (Career Press, 2007), Be the Boss Your Employees Deserve (Career Press, 2002), and The K.I.S.S. Guide to Selling (Dorling Kindersley, 2001). In addition, he co-authored (with Dr. Donald Moine), Ultimate Selling Power: How to Create and Enjoy a Multimillion Dollar Sales Career (Career Press, 2002) and the classic Unlimited Selling Power: How to Master Hypnotic Selling Skills (Prentice Hall, 1990). He is also the writer of the business film, Communication: The Name of the Game, award winner at the National Educational Film Festival and the American Film Festival (Roundtable Films and Video). His books are available in more than a dozen languages and are sold around the world.
";
break;
case "advice":
// ADVICE, DEAL WITH JERKS
// variables are category or item
if (isset($_GET['category']))
{
// show the category
$this_category = $_GET['category'];
display_advice_category($this_category);
}
elseif (isset($_GET['item']))
{
// show the item
$this_item = $_GET['item'];
display_advice_item($this_item);
}
else
{
//show the main page, shich has the latest 3 advice items
// this is the main page
display_recent_advice();
display_recent_comments();
}
break;
case "ask":
// ASK KEN
if (isset($confirmation_message)) {$this_message = "
Do you have a question of comment for Ken Lloyd, Ph.D.? He's easy to reach. Just submit this contact form:
Ken Lloyd welcomes all questions relating to jerks at work. While he can't promise that your question will be answered in his workplace advice column or on this web site, he does read all his mail and will make every effort to respond to you.
";
break;
case "books":
// BOOKS, SHOP
display_content_books();
break;
case "contest":
// incontestable jerk contest
display_content_contest();
break;
case "termsofuse":
display_content_termsofuse();
break;
case "search":
display_search();
break;
default:
// do the home page
/* echo "
Check out Ken Lloyd speaking on Fox TV on March 20, 2009.
Need help dealing with a jerk? Meet Ken.
Ken Lloyd, Ph.D., is widely regarded as the ultimate expert on jerks at work.
Widely sought as a speaker at corporations, associations, and universities, he is also a best-selling author and a frequent television and talk-radio guest.
On this website you can enjoy a sampling of some recent advice he's given on workplace issues. Topics are listed along the left side of the page. To read Ken's advice on any item, click on the link \"Read Ken's Answer.\"
";
echo " ";
display_recent_advice();
echo " ";
display_recent_comments();
*/
}
}
function display_advice_category($this_category)
{
// get the name
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
//this query was updated 091001
$query_old = "
SELECT
content_theme_id,
content_theme_name,
content_theme_description
FROM content_themes
WHERE record_status = '1'
AND display_status = '1'
AND content_website_id = '7'
AND content_theme_id = '$this_category'
ORDER BY content_theme_name
";
$query = "
SELECT
id,
name
FROM category
WHERE status = '1'
AND website_id = '7'
AND id = '$this_category'
ORDER BY name
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
while ($row = mysqli_fetch_array($rows,MYSQLI_NUM))
{
if (isset($row[0])){$this_topic_id = $row[0];}
if (isset($row[1])){$this_topic_name = $row[1];}
}
}
// display the name
if (isset($this_topic_name)) {echo "
".$this_topic_name."
";} else{echo"
The category you requested is not available
";}
if (isset($this_topic_id))
{
// get the items
$query = "
SELECT
relate_key
FROM content
WHERE content_website_id = '7'
AND content_type_id = 'Blog Info'
AND content_2 = 'Theme'
AND content_1 = '$this_topic_id'
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
echo "
Here are the questions filed under this category. To read Ken's advice on any item, click on the link \"Read Ken's Answer.\"
";
}
}
function display_recent_comments()
{
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
$query="
SELECT
content_id,
content_author_id,
content_type_id,
create_date,
create_author,
update_date,
update_author,
content_1,
content_2,
content_3,
relate_key
FROM
content
WHERE
content_website_id = '7'
AND content_type_id = 'Comment'
AND update_author > 0
ORDER BY create_date DESC
LIMIT 3
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
echo "
Reader comments
";
echo "
Got something to say about jerks at work? Here's what Ken's readers are saying about the jerks featured in his advice column. These are the three most recent comments. Check them out, and post your own!";
while ($row = mysqli_fetch_array($rows,MYSQLI_NUM))
{
$this_content_id = $row[0];
$this_date = $row[3];
$this_content_1 = $row[7];
$this_content_2 = $row[8];
$this_content_3 = $row[9];
$this_item = $row[10];
echo "
Responding to this item, $this_content_2 recently said:
$this_content_1
";
}
}
else
{
}
}
function display_advice_item($this_item)
{
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
echo "
You asked, Ken answers ...
";
echo "
This item is filed under these categories: ";
$query = "
SELECT
content_1
FROM content
WHERE content_website_id = '7'
AND content_type_id = 'Blog Info'
AND content_2 = 'Theme'
AND relate_key = '$this_item'
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
while ($row = mysqli_fetch_array($rows,MYSQLI_NUM))
{
$this_theme_id = $row[0];
echo list_theme_name($this_theme_id). " ";
}
}
$query="
SELECT
content_id,
content_author_id,
content_type_id,
create_date,
create_author,
update_date,
update_author,
content_1,
content_2,
content_3
FROM
content
WHERE
content_website_id = '7'
AND content_type_id = 'blog'
AND content_id = '$this_item'
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
echo "
";
return $this_entry;
}
}
}
function display_page_sidebar($this_view)
{
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
echo "
";
/* this is the query using the old table
$query = "
SELECT
content_theme_id,
content_theme_name,
content_theme_description
FROM content_themes
WHERE record_status = '1'
AND display_status = '1'
AND content_website_id = '7'
ORDER BY content_theme_name
";
*/
$query = "
SELECT
id,
name
FROM category
WHERE website_id = '7'
AND status = '1'
ORDER BY name
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
while ($row = mysqli_fetch_array($rows,MYSQLI_NUM))
{
$this_id = $row[0];
// disable this for testing
//echo "$row[1] (". count_items($this_id) .") ";
echo "$row[1] ";
}
}
}
function count_items($category)
{
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
// count assignments to this category
$query = "SELECT COUNT(*) FROM content where content_website_id = '7' and content_type_id = 'Blog Info' and content_2 = 'Theme' and content_1 = '$category'";
$result = mysqli_query($mysqli,$query) or die(mysqli_error());
while($row = mysqli_fetch_array($mysqli,$result))
{
$stats_blog = $row['COUNT(*)'];
return $stats_blog;
}
}
function display_content_contest()
{
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
echo "
Do you think you work with the biggest jerk of all -- that one person who sets the gold standard when it comes to ridiculous workplace behaviors and antics?
Submit an entry
Do you think you work with the biggest jerk of all -- that one person who sets the gold standard when it comes to ridiculous workplace behaviors and antics?
If so, we have just the contest for you! You probably feel that you deserve a prize for working with this jerk, and now that opportunity has arrived.
In 100 words or less, tell us about your jerk. No names please -- just the gory details. We'll post all of the jerk tales and pick a new winner every month.
The prize is a Jerks at Work™ T-shirt!
If you have a perfect jerk in mind, just submit your entry using the form below. Good luck with your jerk! And good luck in the contest, too!
";
// show contest entries here
// based on show comments
// show comment
$query="
SELECT
content_id,
content_author_id,
content_type_id,
create_date,
create_author,
update_date,
update_author,
content_1,
content_2,
content_3
FROM
content
WHERE
content_website_id = '7'
AND content_type_id = 'Contest'
AND update_author > 0
ORDER BY create_date DESC
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
echo "
We collect email addresses and other nonpublic personal information from those who register at our website. We treat all of the information that you provide as highly confidential. This information will not be released, rented, sold, or in any other way distributed to outside entities or individuals, other than through the very limited business-related applications noted below.
The information that we have about you is used primarily to fulfill requests, answer questions, conduct contests, provide goods or services that you have ordered, and continuously upgrade the site and provide you with high-quality services.
We may provide your information to selected third parties only to the extent that such entities perform specific business functions on our behalf. This includes selected businesses or organizations that process credit card information or fulfill orders, along with other business entities which you specifically authorize to receive your information.
II. SECURITY
We take the utmost care in safeguarding our users’ nonpublic personal information. In this capacity, we use state-of-the-art encryption, technologies, and procedures to secure all of the information that you provide us. Our system is designed to transmit any information about you to our own servers, and to no others. We do not assume any liability for any damages you may suffer as a result of possible problems in this area.
Cookies
Our website contains cookies. Cookies are small bits of information that are stored on your computer’s hard drive for record-keeping purposes. They do not identify you; rather, they identify your computer. Cookies are an industry standard, and many sites use them in order to provide their users with a broad range of features and benefits. That is why and how we use them.
Our website has links to other websites that may also have cookies. We cannot control their use of cookies, and assume no liability for any damages that you may incur as a result of them.
III. TERMS OF USE
We have taken extreme care and thoroughness in order to make the information we provide accurate, timely, and state-of-the art. All of this information is provided in good faith, but we cannot guarantee its accuracy, completeness, timeliness, and correctness, and we accept no responsibility or liability with respect to any damages, loss, or negative outcomes that might arise as a result of reliance upon the advice, recommendations, or information provided on our site. Users are advised to verify all information and seek professional individual advice for the specific matters covered on this site.
You will find links to other organizations, associations, and businesses on this site. We do not endorse any of them, nor their products, goods, or services, and we expressly disclaim any liability or responsibility for any loss, damage, or negative outcome that results from any product, service, manufacturer, distributor, or service provider that appears on or is linked to this site. We do not vouch for these sites, nor do we accept any liability associated with the information they provide or their privacy practices.
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To fully participate in our site, you will need to complete the registration process and provide us with basic complete and accurate information about yourself. You will also choose a user name and password. Please maintain privacy of this information, as you are entirely responsible for all activities that occur under your name and account. You agree to notify us immediately of any unauthorized use of your account, and you agree that we will not be responsible or liable for any losses that you incur as a result of someone other than you using your account, whether with your knowledge or not.
Use of Information on JerksAtWork.com
The content that you find on jerksatwork.com is protected by copyright law. If you would like to copy it or download a question and answer for personal use, you have our permission to do so, provided that you let us know, give appropriate credit and acknowledgment, and agree not to use any of our materials for further publication or commercial distribution in any way or through any media.
Many educators, seminar leaders, and trainers enjoy using our questions for their sessions, presentations, and courses. You have our permission to do so, provided that you include appropriate credit and acknowledgement and that such materials are used for specific courses or presentations, and not for general publication or commercial distribution in any way or through any media. Any possible usage beyond the scope of those noted above require our written approval.
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Our site contains discussion forums and live chat rooms that include information and postings from other users. When you post information in these sessions, whatever you submit can be collected and used by others. We suggest that you exercise caution regarding the personal information that you may provide.
While we monitor these sections regularly and remove any content that we regard as objectionable or inappropriate for our site, the views, opinions, and beliefs expressed in these sections are those of the users and are not necessarily approved, condoned, or endorsed by us. We reserve the right to oversee these public forums and open and close them at our sole discretion, but we accept no liability or responsibility for any damages that may be incurred as a result of content provided by the users in these sections or in any other section of the site.
Licensing
We are in the process of granting licenses for Jerks at Work™ in several marketplaces. If you have an interest in a specific product for this license, email us your proposal. We will review your proposal and contact you.
";
}
function display_search()
{
$mysqli = mysqli_connect(DB_HOST, DB_USER, DB_PASSWORD, DB_NAME);
$this_search_query = $_GET['this_search_query'];
$query = "
SELECT
content_id,
content_1,
content_2
FROM content
WHERE content_type_id = 'blog'
AND content_website_id = '7'
AND (content_1 LIKE '%$this_search_query%' or content_2 LIKE '%$this_search_query%')
ORDER BY create_date DESC
";
$rows=mysqli_query($mysqli,$query);
$result=mysqli_num_rows($rows);
if ($result)
{
echo "
Search results
";
echo "
Here are items that match your search request for ". $this_search_query. ". To read Ken's advice on any item, click on the link \"Read Ken's Answer.\"";
echo "
Jerks at Work™ and other titles by Ken Lloyd, Ph.D.
Is Your Job Making You Fat?
Skyhorse Publishing, 2016
Is Your Job Making You Fat? not only identifies and analyzes all of the central sources of weight gain associated with work, but also provides highly effective steps to control this ever-expanding problem and help you lose weight. Authors Ken Lloyd and Stacey Laura Lloyd offer a new approach where you apply your businesslike mindset and skill-set to weight management. After all, at work, you have a plan that includes objectives, benchmark dates, strategies, priorities, deadlines, and measurable results. This book shows you how to use this same methodology to take charge of your weight.
Office Idiots: What to Do When Your Workplace is a Jerkplace
Career Press, 2013
Most books that deal with ridiculous behaviors in the workplace are premised largely on conjecture, anecdotes, and limited data, but that's not the case with Office Idiots. Written by Ken Lloyd, one of the foremost experts on jerks at work, this book relies on data from actual workplaces across America to present a sweeping and frighteningly accurate snapshot of the antics of office idiots.
Performance Appraisals & Phrases For Dummies provides managers and supervisors with the tools to save time and energy while presenting fair, accurate, and highly productive evaluations that foster employee improvement and growth. The book provides state-of-the-art information on every step of the performance appraisal process, including the full range of actions to take before, during, and after the performance appraisal sessions. This book helps all readers build a solid understanding of the wide range of appraisal systems, techniques, processes, and forms, as well as gain insight into their strengths and weaknesses. There can be numerous sources of error in the appraisal process, and this book identifies them and provides the strategies to avoid them. Importantly, the book emphasizes the role of a performance management system that includes ongoing job-related feedback, coaching, and guidance for the employees. With this approach, when the time for formal performance appraisals arrives, the likelihood of conducting productive sessions increases dramatically.
Another major benefit of this book is that it provides over 3200 phrases for clear, insightful, and effective evaluations. These phrases cover the broad spectrum of employee performance, and there are specific phrases for every level of performance as well. All of the phrases are designed to provide the employees with appropriate job-related feedback that recognizes strong performance while also encouraging improvement in areas in which employee performance has fallen short.
Jerks at Work™: How to Deal With People Problems and Problem People
Career Press, 1999
This is the ultimate book on dealing with jerks at work. Rather than the standard fare of pontification and fluff, this book is based totally on real work situations, real people, and real jerks. Jerks can show up anywhere in the workplace, and there are proven strategies that work best in each case. Those strategies are all in this book. Here are the ways to deal with jerks who are bosses, co-workers, subordinates, customers, vendors and more.
The book has hundreds of questions and the answers you need to deal with jerks of all kinds. In a readable question-and-answer format, there's no question that you'll learn how to deal with those special jerks in your work life. There's a strategy for each of them, including how to deal with the Nonstop Talker, the Practical (or Impractical) Joker, the Screamer, the Know-It-All, the Bragger, and many, many more.
This updated and revised edition of Jerks at Work™ pays a return visit to one of America's most popular (or unpopular) workplace topics, again with a practical, upbeat, and professional approach. Drawing on e-mails and letters from employees and employers across this book presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors -- past and present -- along with the most powerful strategies that readers can use today to deal effectively with them.
There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. In this book, a tailor-made strategy pops up alongside. There are the time-tested, classical methods for the classic jerks, such as the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. And there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cell phones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter. And once again, you'll find some of the best ways to avoid becoming a Jerk.
This is the newest edition of Jerks at Work™ for readers who prefer hardbound copies. As in the paperback, the hardbound edition pays a return visit to one of America's most popular (or unpopular) workplace topics, again with a practical, upbeat, and professional approach. Drawing on e-mails and letters from employees and employers across this book presents numerous examples of some of the most outrageous classic and current workplace (mis)behaviors -- past and present -- along with the most powerful strategies that readers can use today to deal effectively with them.
There is no single, simple strategy that works on every Jerk. They come in many assorted flavors: your Jerk could be your boss, a coworker, your subordinate, a vendor, even customers. Just when you think you have read about the ultimate jerk at work, up pops another. In this book, a tailor-made strategy pops up alongside. There are the time-tested, classical methods for the classic jerks, such as the screamers, impractical jokers, egomaniacs, complainers, and non-stop talkers. And there are new, state-of-the-art strategies to deal with a generation of cyber-jerks that includes bullies, jerks on cell phones, and jerks online. Additionally, a new section, exclusive to this revised edition, covers some of the most outrageous workplace behaviors that one could ever encounter. And once again, you'll find some of the best ways to avoid becoming a Jerk.
Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective approaches. 151 Quick Ideas to Recognize and Reward Employees will help managers build an amazing stockpile of the most powerful strategies in this area. The easy-to-use strategies in this book will help managers unlock the great motivational impact that recognition and rewards can bring to any workplace.
151 Quick Ideas to Recognize and Reward Employees offers you the full menu of strategies in this area. It comes with detailed descriptions of the classic recognition programs, plus a vast array of new programs that are destined to become classics. Each of the 151 strategies includes an \"assignment\" that you can use as a roadmap to start using these techniques today.
Written in 1990, this classic book still remains a best seller and frequent top choice for people looking for the most powerful and effective way to persuade, influence, and sell to others. The book's timeless cutting edge strategies have been used by salespeople around the world, bringing them unparalleled success in every sense of the word. This is the book that takes the skills of the so-called \"born\" salespeople and breaks them down into easy-to-learn steps that anyone can use. In fact, many of the readers are not in sales at all, but find the book to be more than helpful in life's daily encounters that call for first-rate persuasive skills.
By using the techniques in this book, readers learn how to build trust, melt resistance, build great relationships, and close sales. The linguistic analyses are nothing short of fascinating, and the book is filled with tips and tools that readers can instantly apply. This is the perfect book for readers who want to sell like sales superstars.
Ultimate Selling Power: How to Create and Enjoy a Multi-Million Dollar Sales Career
Career Press and Penguin Books, 2002
A great deal had changed since Dr. Ken Lloyd and Dr. Donald Moine wrote their best-selling book, Unlimited Selling Power. This new book contains more than a decade’s worth of research on the best strategies used by the most powerful sales professionals in the world. It reveals how average salespeople in a variety of industries can create amazingly successful careers by using many of these powerful newly-developed sales and marketing techniques.
This is the newest generation of selling strategies, and it is already available in a number of languages. Like Unlimited Selling Power, these techniques translate into countless work situations and yield dramatic results whenever and wherever persuasion is needed.
The book has an easy-to-read format and includes numerous illustrations, examples, key points, and summaries. It's a complete toolkit that provides a foundation for neophytes in the persuasion process, while serving as a valuable resource to fine-tune and update persuasive skills for those who are more experienced in the process. This book can take your persuasive skills and multiply them many times over with one quick reading, and it can clearly give you an extra edge when faced with jerks at work.
Today’s most effective bosses have a new attitude. Modern managers seriously consider what their employees deserve from them, not just what they deserve from their employees. With this new perspective, a manager’s ability to generate and sustain employee productivity, loyalty, motivation, and teamwork is sure to increase greatly.
In many respects, this book shows a manager how to avoid being a jerk, and how to avoid bringing out jerk-like behaviors from his or her employees. This book will take you through the entire process of building a work environment that is exactly what your employees want, need, and deserve. You'll get all the information you need to implement the most compelling forms of communication, motivation, and recognition, and you'll greatly increase the likelihood of increasing your employees’ commitment, morale, and performance, while decreasing the likelihood of having them morph into jerks.
